Oracle is integrating one of its applications with Google’s mapping service to help service providers locate customers more quickly. On Tuesday, Oracle said it had integrated the API for Google Maps ...

NEW YORK--(BUSINESS WIRE)--Aquant, a Service Intelligence platform that gives service leaders, technicians, and teams the most vital information they need for every service encounter, and a member of ...

In a one-two combination of punches, Oracle has purchased customer relationship management software developer TOA to compete with Salesforce.com in providing field service solutions. In addition to ...

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...

New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care. Aiming to deliver end-to-end service automation, ...

Although we read about augmented reality in the popular press, the focus tends toward consumer expereinces like Pokemon Go and Snapchat. Although the consumer side of AR is huge, there are important ...

Oracle announced it has acquired Next Technik, a leading provider of field service management solutions for NetSuite customers which is now part of the Oracle NetSuite organization. This acquisition ...

Leading banking and retail technology organization selects Oracle Fusion Cloud Service to unify global customer service operations - leveraging embedded AI to improve efficiency and enhance customer ...

Oracle is integrating one of its applications with Google’s mapping service to help service providers locate customers more quickly. On Tuesday, Oracle said it had integrated the API (application ...

Austin, TX /PRNewswire/ - Oracle today announced new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, ...