The secretary of yesteryear needed to know how to take shorthand, type and answer the phone. Today’s secretary deals with dictation using a tape recorder and transcription equipment; instead of simply ...
Even five years ago, almost every customer in a HubSpot survey rated an “immediate” response as important or very important. With more companies offering automated round-the-clock support to keep up ...
Nancy McGee, VP & GM, U.S. Patient Support Services, IQVIA Jennifer Millard, VP, U.S. Integrated Patient Support Services, IQVIA For patient support leaders, the start of a new calendar year is an ...
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