AI-powered quiz platforms are rapidly evolving from entertainment tools into adaptive learning systems that personalize education and workforce training. New technologies integrate generative AI, ...

Why fragmented workforce data systems leave agencies unprepared — and how integrated platforms change the equation.

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

PHILADELPHIA, PA — Phenom will broadcast its HR Innovation Showcase on April 22 from its Philadelphia studios, offering a ...

Following a one-year pilot project to explore the use of ChatGPT, Pennsylvania is ready to deploy AI tools to thousands of ...

The acquisition strengthens eTip's best-in-class digital tipping and AI-driven insights platform while adding employee engagement and workforce tools that help partners improve employee retention and ...

A conversation with Babson professor Tom Davenport on the democratization of digital transformation. New AI technology enables anyone to become a programmer — opening doors to faster analytics and ...

Ascend Learning, a healthcare technology company, announced it has acquired Laudio, a healthcare management platform. The companies said Laudio will "enhance Ascend's suite of workforce management ...

Career tools, coaching, and workshops to support Utahns in the job market. Utah’s Department of Workforce Services offers job seekers a robust suite of tools—from resume help and interview prep to ...