Customer service can be an up-and-down kind of job. One customer situation may make a representative feel like she has accomplished a lot for the company and the customer, and then the next call can ...

BUFFALO, N.Y.--(BUSINESS WIRE)--GEICO associate Emily Lynch has the golden touch. As a customer service representative at the company’s Buffalo, New York, regional office, Lynch takes calls from ...

Williams-Sonoma, the home furnishings and gourmet cookware specialty retailer, is going on a hiring spree and looking for 1,000 full-time customer service associates to work from home. Customer ...