Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami, Florida. Steve Lieber, VP franchise development ...

A closer look at the AI-powered voice tool bringing speed, equity, and real-world usability to the enterprise. Accessibility in enterprise software has often been treated as a back-end requirement, ...

Can you tell a human from a bot? In one survey, AI voice services creator Podcastle found that two out of three people incorrectly guessed whether a voice was human or AI-generated. That means that AI ...

In this second installment of Wiley’s series on fraud and scam prevention, we focus on the Federal Communications Commission’s (FCC) continued regulatory and enforcement efforts on illegal and ...

The great thing about SOA is that when you add a service, you instantly increase the potential of any application that can consume that service. Today, Avaya threw a new set of VoIP services into the ...

Amazon is set to release its long-awaited — and delayed — Alexa generative artificial intelligence voice service, said three people familiar with the matter, and has scheduled a press event for later ...