New JD Power data suggests Texas is rapidly closing the gap in retail vehicle sales and has already surpassed California in ...
Despite significant investment by health plans in new digital tools and improved customer engagement, member satisfaction ...
TROY, Mich.: 8 Oct. 2025 — What would you do with an extra seven minutes and 57 seconds tacked onto your next vacation or business trip? According to the JD Power 2025 North America Rental Car ...
TROY, Mich.: 19 Nov. 2025 — With the average cost of assisted living and memory care rising year over year by 10% 1 and the average rent for independent living rising between 7% and 9% 2, it may come ...
Retail banks have invested heavily in financial advice and support tools designed to create a more personalized customer ...
Core digital banking and credit card experience remains strong overall Only 28% of bank and credit card app customers use virtual assistants, with higher overall satisfaction among those users Virtual ...
The percentage of new-vehicle shoppers in Canada who say they are “very likely” or “somewhat likely” to consider an electric vehicle (EV) for their next purchase has increased to 34%, up from 28% in ...
Power Boat Manufacturers, Used Power Boat Values, Power Boat Prices & Specs | JD Power Boat History Report A boat's history affects its value. Check the history on your next boat and avoid buying a ...
Experiencing fraud is a significant factor that can cause customers to switch financial partners. Banks and payment providers must communicate a sense of security to their customers and recognize the ...
See answers to common EV questions, tax incentives, charging maps & more.
The automotive industry continues to be driven by one core consideration— the Voice of the Customer - despite shifting dynamics. JD Power is a trusted advisor in amplifying that voice through a full ...
The JD Power Dealer Financing Satisfaction Study is the most in-depth, independent survey of franchised dealers, capturing their evaluations of captive and non-captive financing providers. Identifies ...
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