CSDM 5 WhatsNew from Knowledge 2025
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YouTubeServiceNow Community
CSDM 5 WhatsNew from Knowledge 2025
In this video, Scott Lemm and Mark Bodman provide an in-depth overview of the CSDM 5 white paper released during the Knowledge 2025 conference. In this video, we cover: 00:00 – Introduction & Overview 01:00 – The Vision: Managing the Entire Business, Not Just Technology 03:00 – Customer Feedback & Challenges with CSDM 4 06:00 ...
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